I'm the technician

Let's get you some help

Download this small app so the person helping you can see your screen. There's nothing to install and no account to create.

Download
  1. Open the file you downloaded

  2. Read them your 9-digit code

    It looks like this, and you'll see your own when the app opens.

  3. Click Allow when they connect

    You'll see who's asking, and nothing happens until you say yes.

Only do this with someone you trust. They'll be able to see and use your computer while connected. Close the app at any time to end it. Nothing stays behind. If someone called you out of the blue and asked you to do this, hang up: it may be a scam. How to report it.