HCKConnect
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Terms of Service

Effective November 6, 2026. HCKConnect is operated by HCK Technologies, Inc. ("we", "us").

These Terms govern your use of the HCKConnect software, website and services (the "Service"). By creating an account, installing any part of the Service, or using it, you agree to them. If you use the Service for an organization, you confirm that you may bind that organization, and "you" includes it. You must be at least 18 years old.

Please read Sections 3, 9, 10 and 15 carefully. They limit our responsibility and include an arbitration agreement and a class action waiver.

1. The Service

HCKConnect provides remote access software: an agent that runs on a computer, and viewers that connect to it through our relay so that you can see and control that computer.

2. Beta service

The Service is in beta. It is still being tested, and it may contain bugs, change without notice, be interrupted, or be withdrawn. Features described on our website may be incomplete or may not work in your environment. Evaluate it carefully before relying on it, and do not rely on it as your only way to reach a computer.

3. Authorized use only

You may install the Service on, and connect to, only computers that you own or are clearly authorized to access. You alone are responsible for:

• getting every permission and giving every notice that the law requires from computer owners, and from anyone who uses the computer or whose information may appear on its screen;
• complying with privacy, computer-access, employee-monitoring, wiretapping and call-recording laws, including all-party consent laws such as California's, when you view a screen, hear audio or record a session; and
• everything you do during a session, including changes to the computer and any data lost, altered or disclosed as a result.

Access to a computer without authorization may be a crime. We may cooperate with law enforcement and affected people where the law allows or requires it.

4. Prohibited uses

You must not use the Service to:

• access any computer, account or data without authorization;
• run or assist scams, including fake technical support, refund or bank impersonation schemes;
• stalk, harass or covertly monitor anyone, or use it as spyware;
• steal credentials, money or data, or distribute malware;
• hide the Service's indicators or notifications, or remove its consent prompts;
• break any law, or infringe anyone's rights;
• probe, overload or disrupt the Service, or get around its limits or security (good-faith security research that follows our Security page is welcome); or
• resell it, or use it to build a competing product, without our written permission.

To report misuse, email support@hcktechnologies.com. If you believe you are the victim of a scam, also contact your bank and local police.

5. Not for high-risk or regulated uses

The Service is not designed for systems whose failure could cause death, injury, or serious physical, environmental or financial harm, such as medical devices, emergency services, or industrial or infrastructure controls. Unless we have agreed otherwise in a signed writing, do not use it where you need a HIPAA business associate agreement, PCI DSS compliance or a similar commitment from us.

6. Your account

You are responsible for your credentials, install links, and all activity under your account, including by team members you invite. Anyone with one of your install links can add a computer to your account, so share links carefully and turn off any you no longer need. Keep your contact details accurate, turn on two-factor sign-in, and tell us promptly about any unauthorized use. Do not keep passwords in computer notes.

7. Fees

The Service is free during beta. Prices shown on our website for the period after beta are planned prices and may change. We will notify you before paid plans begin, and we will not charge you unless you choose a paid plan and agree to its price. When paid plans begin, we may limit or end free access.

8. Your data and our license to you

You keep your rights in your data, and you give us the limited rights needed to run the Service for you. Our Privacy Policy explains how we handle it. We are not a backup service. You are responsible for keeping your own copies, including of anything sent or changed through a session.

We give you a personal, revocable, non-exclusive, non-transferable license to use the software for as long as you may use the Service. We and our licensors keep all other rights. You may not reverse engineer the software except where the law allows this despite this restriction. If you send us feedback, we may use it without obligation to you. The software may update itself or prompt you to update.

9. No warranty

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE, THAT IT WILL WORK WITH YOUR COMPUTERS, OR THAT IT WILL NOT BE FLAGGED OR BLOCKED BY SECURITY SOFTWARE.

10. Limit of liability

TO THE FULLEST EXTENT THE LAW ALLOWS, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR GOODWILL, OR FOR THE COST OF RESTORING DATA OR COMPUTERS. OUR TOTAL LIABILITY FOR ALL CLAIMS IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM AND US $100. These limits apply whatever the legal theory, and even if we were told of the possibility of harm. Nothing here limits liability that the law does not allow us to limit, including for fraud, gross negligence or willful misconduct.

11. Indemnity

You will defend and indemnify HCK Technologies, Inc. and its officers, directors, employees and agents against claims, losses and reasonable legal costs arising from your data, your breach of these Terms, your misuse of the Service, or your access to any computer, including any claim that you lacked authorization or consent.

12. Suspension and ending

You may stop using the Service at any time by uninstalling it and asking us to delete your account. We may suspend or end your access at any time if we reasonably believe you have broken these Terms or created risk or legal exposure, or if we discontinue the Service. Sections that by their nature should continue, including Sections 3, 9, 10, 11, 15 and 16, survive.

13. Export and sanctions

You must comply with US export and sanctions laws. You may not use the Service if you are in an embargoed country or on a US government restricted-party list.

14. Changes to these Terms

We may update these Terms. We will post the new version here and update the date above, and we will notify account holders of material changes. Using the Service after changes take effect means you accept them.

15. Disputes: arbitration and class action waiver

Please contact us first at support@hcktechnologies.com and give us 30 days to try to resolve any dispute informally.

If that fails, you and we agree that any dispute arising from these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its applicable rules, and not in court, except that either party may bring an individual claim in small claims court, or seek a court order to stop misuse of the Service or of intellectual property. You and we each give up the right to a jury trial and to take part in a class or representative action. The Federal Arbitration Act governs this Section.

You may opt out of arbitration within 30 days of first accepting these Terms, by emailing us with your account email and a statement that you opt out. If any part of this Section is found unenforceable for a claim, that claim goes to the courts named in Section 16, and the rest of this Section stays in effect.

16. General

These Terms are governed by the laws of the State of California and applicable US federal law, excluding conflict-of-law rules. Subject to Section 15, disputes will be heard only in the state and federal courts located in California, and you and we consent to their jurisdiction. If part of these Terms is unenforceable, the rest remains in effect. Not enforcing a term is not a waiver of it. You may not transfer these Terms without our consent; we may transfer them as part of a merger or sale. We are not liable for events beyond our reasonable control. These Terms and any policy they refer to are the whole agreement between us about the Service.

17. Contact

HCK Technologies, Inc. — support@hcktechnologies.com